If our FAQs don’t answer any questions you might have, please feel free to get in touch with us in whatever way is most convenient to you.
The London Dungeon 28-34 Tooley Street London SE1 2SZ
Tel: 0207 403 7221 Bookings: 0871 423 2240* Group and School Bookings: 0871 663 1670* Email: london.dungeon@merlinentertainments.biz
If you have made a booking online and have any queries or questions relating to this, please contact our team on 0871 282 5205*.
If you have any queries or concerns about your visit to The London Dungeon, please contact Elwyn Owen, Visitor Services Manager on 0207 234 8675 or by email elwyn.owen@merlinentertainments.biz.
Or alternatively, you can contact our head office product excellence department by email: comments@merlinentertainments.biz.
Charity Requests
The London Dungeon primarily supports charities in the local area although all types of charity request are welcome.
All charity requests should be sent to the following address:
Guest Experience Coordinator The London Dungeon 28/34 Tooley Street London SE1 2SZ
Or alternatively through london.dungeon@merlinentertainments.biz
As The London Dungeon receives many charity requests each day we cannot respond to them all. If you have not heard from us within 3 weeks then we regret to inform you that your request has not been successful. We would like to take this opportunity to wish you luck with all your fundraising events.