If our FAQs don’t answer any questions you might have, please feel free to get in touch with us in whatever way is most convenient to you.
The London Dungeon 28-34 Tooley Street London SE1 2SZ
Tel: 0207 403 7221 Bookings: 0871 423 2240* Group and School Bookings: 0871 663 1670* Calls to 0871 numbers cost 10p per minute plus network extras. Email: london.dungeon@merlinentertainments.biz
If you have made a booking online and have any queries or questions relating to this, please contact our team on 0207 403 7221.
If you have any queries or concerns about your visit to The London Dungeon, please contact our Guest Service Manager on 0207 234 8675 or by email karl.roberts@merlinentertainments.biz
Charity Requests
The London Dungeon primarily supports charities in the local area although all types of charity request are welcome.
All charity requests should be sent to the following address:
Guest Experience Coordinator The London Dungeon 28/34 Tooley Street London SE1 2SZ
Or alternatively through london.dungeon@merlinentertainments.biz
As The London Dungeon receives many charity requests each day we cannot respond to them all. If you have not heard from us within 3 weeks then we regret to inform you that your request has not been successful. We would like to take this opportunity to wish you luck with all your fundraising events.
You can contact our head office product excellence department by email: comments@merlinentertainments.biz.