Contact Us

If our FAQs don’t answer any questions you might have, please feel free to get in touch with us in whatever way is most convenient to you.

The London Dungeon
28-34 Tooley Street
London
SE1 2SZ

Tel: 0207 403 7221
Bookings: 0871 423 2240*
Group and School Bookings: 0871 663 1670*
Email: london.dungeon@merlinentertainments.biz

If you have made a booking online and have any queries or questions relating to this, please contact our team on 0871 282 5205*.

If you have any queries or concerns about your visit to The London Dungeon, please contact Elwyn Owen, Visitor Services Manager on 0207 234 8675 or by email elwyn.owen@merlinentertainments.biz.

Or alternatively, you can contact our head office product excellence department by email: comments@merlinentertainments.biz.

Charity Requests

The London Dungeon primarily supports charities in the local area although all types of charity request are welcome.

All charity requests should be sent to the following address:

Guest Experience Coordinator
The London Dungeon
28/34 Tooley Street
London
SE1 2SZ

Or alternatively through london.dungeon@merlinentertainments.biz

As The London Dungeon receives many charity requests each day we cannot respond to them all. If you have not heard from us within 3 weeks then we regret to inform you that your request has not been successful. We would like to take this opportunity to wish you luck with all your fundraising events.

* Calls to 0871 numbers are charged at 10p per minute at all times from a BT landline. Calls from mobile operators and other networks may vary.

 

 





Adult (16+)

Child (4-15)

Senior (60+)

Student

Family of 3

Family of 4

Family of 5


Individual