If our FAQs don’t answer any questions you might have, please feel free to get in touch with us in whatever way is most convenient to you.
The York Dungeon 12 Clifford Street York YO1 9RD
Tel: 01904 632 599
School or Groups: If you have a query about or would like to make a school or group booking please call: 0871 663 1671*
Online: If you have made a booking online and have any queries or questions relating to this, please contact our team on 0871 423 2240*.
*Calls to 0871 numbers cost 10p per minute plus network extras.
If you wish to feedback on your visit, please contact our head office product excellence department by email: comments@merlinentertainments.biz.