The majority of our facilities are designed to be fully accessible to our disabled guests. However, the York Dungeon is situated in a grade 2 listed building and this does cause some restrictions for guests with mobility difficulties.
The Dungeon is unsuitable for battery powered electric wheelchairs or mobility scooters, however we do have a standard manual wheelchair on site which can be used (subject to availability).
We have two flights of stairs within the attraction, both of which have stair lifts. Guests must be able to transfer from their wheelchair to the stair lift with the assistance of their carer.
If you have any queries or concerns prior to your visit, please call us directly on 01904 632599 and speak to a member of staff, who will be happy to answer any questions regarding access to the attraction.